We respond very quickly to your messages sent via this form every day between 8:00 a.m. and 9:00 p.m., France, Paris time.
Outside of these hours, and on weekends, our response times could be a little longer but never exceeds 6 hours.
For any problem with your reservation, preferably use the pop-up messenger, present everywhere on our website.
Please pay before the tour. We cannot run credit cards on the day of your tour.
We have a 7-day cancelation policy. If you have any questions feel free to call us at +33 685 110 598 or email us using this form.